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Car Hub London Ltd

Customer Feedback

See what our customers say

Below is just a small snippet of our reviews from Google to read them all please follow the link here.

Absolute pleasure to do business with

Dean S on 28th January 2020

Absolute pleasure to do business with, Richard was more than helpful and got the deal done in one day. Highly recommended. Regards Dean.

Richard took time in explaining the documents

Omer S on 28th February 2020

My first car purchase experience.

Saw the black bmw 325i on Saturday 1st Feb. James was very patient with my novice questions and took time answering them and explaining the finance, warranty and car history.

We also saw other cars over the weekend, our minds were made up with the car hub BMW on top of the list.

Arunava Sarkar had a bad experience probably because I saw the car already and deposited the advance towards the car on Monday morning at 10:00 - 10:15.

It was professional of Richard to call Arunava that he sold the car simply because on first come first serve basis and Car hub had received the deposit.

Arunava did not even set foot at car hub.

Richard mentioned that Arunava wanted Richard to return my deposit and sell the car to him. NOW that’s un-ethical on Arunava part, not car hub.

Went for pickup today, Richard took time in explaining the documents, warranty and car features to me. Replaced the slightly cracked number plate and also fuelled the car for journey.

Overall a great experience with James and Richard at car hub.

Regards, Omer

So pleased with my purchase

Gareth H on 28th November 2019

So pleased with my purchase, Richard could not do enough to make the deal happen. First time I've used a dealership.

Would recommend buying from them

Laila P on 26th December 2019

I’ve just brought my first car from car hub and every member of the car hub team, James, Richard and Matt have been nothing but accommodating, helpful and informative. Would recommend buying from them as they are always willing to make sure everything is perfect for the customer 👍🏻.

They took their time with me, explained everything

Lara I on 23rd November 2019

I bought my Mercedes from them and I can honestly say that this was my best experience buying a car. Richard and the guys there are absolutely amazing, I never thought that I would get such amazing service from a car dealer, And I did buy a few cars previously. The car is in immaculate condition and it runs beautifully. They took their time with me, explained everything and all went very smoothly. The location was a bit hard to find, but once you are in front of a beautiful gate, you found it:) I recommend them highly, they are very honest and a pleasure to deal with.

Willing to go that extra mile

Dil H on 23rd March 2020

They are very polite and willing to go that extra mile after I baught my car on the 17/3/20 Dilshad

Made buying a car very easy

Carrie T on 21st March 2020

Fantastic experience made buying a car very easy helped with all enquiries before and after purchase would highly recommend 5 star service

I would highly recommend Car Hub

Els C on 21st December 2019

I purchased a Range Rover Evoque from Car Hub and was assisted by James; who went above and beyond to ensure I was provided with all relevant information needed.

It is apparent that customers are put at the heart of this business which is demonstrated pre, during and after the sale is made.

Car Hub is extremely efficient and knowledgeable about the cars they are selling and have a high level of professionalism! I would highly recommend Car Hub if you are searching for a trustworthy car and dealer. Thank you James and everyone else at Car Hub who made buying a new car very pleasant!

Will certainly buy from them again

Bunni52 on 21st September 2019

The best car buying experience I have ever had. The owners were polite, none pushy and very customer focused. Cars are of excellent quality. Will certainly buy from them again in the future.

Lovely car at a good price with friendly service

Emma E on 19th September 2019

Lovely car at a good price with friendly service, even picked me up from the station. Very refreshing from used car dealer.

Made me feel completely at ease

Eray A on 19th July 2019

Very happy with the whole experience. Part exchanged my car, & bought a car that matched the description. Very honest guys. I had a issue with the car which I was worried about. James & Matt made sure the car was put right and made me feel completely at ease. Strongly reccomended.

It was a pleasure dealing with the Car Hub

Izza H on 24th January 2019

I recently bought my dream first car (Mercedes A200d) with the Car Hub and my whole experience from beginning to end was absolutely perfect. Matt was extremely helpful at all hours off the day, He honestly made the whole experience a dream come true.. I am so happy with my car and my purchase which is all down to Matt. The car is in perfect condition and I couldn’t be happier! I recommend this garage to absolutely everyone, you will not be disappointed!! It was a pleasure dealing with the Car Hub, Thank you.

Be buying my next car from here

David D on 30th August 2019

Bought a car from car hub a very pleasurable experience lovely friendly people. Dealt with Matt. Looked at car drove away next day excellent service would definitely recommend them. Be buying my next car from here.

Excellent service and attention from start to finish

Geoff S on 24th August 2019

Excellent service and attention from start to finish. Dealt with James, who just made everything easy. One issue with aircon which he dealt with before I collected it. Good price, car has behaved really well - very pleased!! I would deal with Car Hub again at the drop of a hat!

Staff were very helpful and accommodating

Rowena N on 12th September 2019

We had an excellent service when we purchase the car and the staff were very helpful and accommodating. The car is in good condition and high quality.

Honest and straightforward

Graeme F on 18th September 2019

I bought a cheap PX from the guys mainly as a stop-gap. There was no warranty because the car was a cheap PX. We identified a problem with it on test drive but thought it pretty easily fixed, so I agreed to buy the car and paid for it in full.

We agreed that I should take the car and return it after a few days to get the problem looked at. In the event, I took the car home and had a good look around under the bonnet and identified the real nature of the problem with the help of the guys that usually look after my car.

The cost to rectify was just under a third of what I paid for the vehicle.

Consequently, even though I'd guess that the refund they gave against the purchase price exceeded their likely profit on the deal, they completely willingly offered and paid it, so that the repair cost was covered and the repair could be done locally to me (I live some way away).

Car dealerships often get a bad press but in this case, I found James and Matt pleasant and professional to deal with, honest and straightforward.

Currently 23 Used Cars in Harlow, Essex

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